FAQs
Below you will find answers to the most common questions you may have. If you still can’t find the answer you are looking for, just Contact Us.
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Secure checkout
Sensitive information, such as credit card and related financial information that is transmitted to our and from our servers is secured using encryption methods such as secure socket layers technology (SSL) and never shared with 3rd parties or stored on our Server.
Return & Refund policies
Return of goods is possible by notifying the operator by phone whats app +380 93 914 4510, +380 63 172 7069 within 24 hours from the moment of delivery of the product.
In order to return funds or exchange products, you must take photos and indicate the reason for the return.
The reason for the return is the quality of the product
What are the delivery days?
Delivery is carried out from Saturday to Wednesday of the following week.
Delivery to cities is carried out twice a month, the exact delivery to your city is specified by the administrator.
The address for pickup is provided by the administrator depending on the location of the client
What is the delivery fee?
Free delivery from 270€.
Pickup from a general address in your city is free!
Delivery to an address up to 270€ is 10€